I've been delivering agile transformations with global impact for 9 years, and working in an agile way for 30. It was enlightening to find the way I naturally work has a name - agile. From running startups to worldwide IT service organisations my hands-on experience means there's few problems in IT or business change that I haven't found, been burned by, or fixed.
I set up teams for complex technology enabled programmes. I've delivered results for small startups and global multi-national organisations, such as HMRC, Home Office, Daily Mail, TUI (Thomson and First Choice Holidays ), ScrewFix and Elsevier. I work with senior leadership team and development teams to create solution increments that maximise business value.
I'm a motivated and enthusiastic Agile Business Analyst with more than 10 years experience. I have excellent communication and organisational skills and the ability to navigate rapidly changing business environments. I take the lead on analysis activities, producing story maps and user journeys to aid understanding. I facilitate conversations and translate user needs into stories and acceptance criteria.
As an Agile BA I work closely with the business, product teams, development team and 3rd parties throughout the software development lifecycle. My analysis skills allow me to validate business requirements and manage the end-to-end solution.
I have extensive experience in delivering software and services over the past 10 years, using Agile methods in challenging, fast paced and complex businesses. I specialise in business analysis, from green-field thinking through to delivery.
With over 28 years experience in the IT industry I'm able to view the problem space from a strategic, tactical and operational level - this helps me craft solutions that address the opportunities and challenges at hand. I'm an experienced delivery manager and scrum master with a strong technical background, having been a developer and technical architect. I have an MBA from a top business school.
I have many years experience in Online Digital Transformation, having delivered digital transformations at totaljobs.com, dailymail.com, Sky, Weve.com, the Home Office and at the Ministry of Justice. I understand that the success of digital and agile transformations depends on putting the business and its users at the centre of the transformation.
I am a Customer Experience Consultant in the private and public sectors. I've worked on a number of government projects in lead UX roles. From an agile perspective, I'm a user researcher by trade. Previously I've held Head of Research, Customer Experience and Insight roles.